IGOTCHA Standard Aluminum Golf Ball Retriever - Lightweight & Durable Golf Accessory for Easy Ball Retrieval | Perfect for Golf Courses, Driving Ranges & Backyard Practice

Have had an iGotcha for many years. I previously had the shorter (18') version, but used it so much it finally wore out (probably retrieved a thousand balls with it). Given it's great functionality, I immediately sought out the same brand.This one, being a bit longer, reaches balls others leave behind and it stands no taller in your golf bag that a 3 wood. Bought it this summer, but after a short while, one of the sections would no longer release (and a second section became tight & difficult to release). I never had this problem with the old one, so I contacted the company and - No Problem - they just sent out a replacement.It's nice to have a product that works well and even better to have one supported by great customer service.